This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

This policy only applies to our site. If you leave our site via a link or otherwise, you will be subject to the policy of that website provider. We have no control over that policy or the terms of the website and you should check their policy before continuing to access the site.

WHO WE ARE

Lisa Vine trading as LISA VINE – ADVOCACY. CONSULTANCY. TRAINING. We support those striving for LGBT+ inclusion by providing training, consultancy and advocacy services.

WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT

We do not take or store any personal data from visitors to our site unless you fill out our contact form because you are interested in our services (hurray!).

CONTACT FORMS

We use a contact form to learn all about you and your LGBT+ inclusion needs. A plugin called Contact Form 7 builds the contact us form on our site. You can view their privacy policy to see how they use data.

The content you submit on the form will be received in email format to [email protected] The email programme we use is Zoho EU Mail and you can find out more about how they are GDPR compliant here.

The information you provide will be stored and will be retained until we no longer need your contact information. The time we keep it for will be based on whether you use our services or not. If you do not use our services we will delete all correspondence and personal data no later than one year after the date of first contact. If you do use our services we will keep your data for 2 years after the date of first contact.

COMMENTS

If you leave a comment on our site, the name and comment you write will be in the public domain. If this concerns you then we suggest using a nickname or perhaps just your first name so it’s not easy for members of the public to identify you.

Our website is created using WordPress so when visitors leave comments on our site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection – it’s WordPress magic to stop spam computers trying to sell something!

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

ANALYTICS

We use Google Analytics to learn how many users have visited our site and where they are coming from but we do not collect any data which identifies the users of our sites.

WHO WE SHARE YOUR DATA WITH

We do not share your data with anyone, none of this selling people’s information lark! Your data is stored safely and securely and we will only contact you either by email or phone in regards to your LGBT+ inclusion needs.

WHERE WE STORE YOUR DATA

We store your data on secure online servers using services such as Google Drive and Zoho EU Mail. Any physical documents with your personal data e.g. registration forms for training sessions will be stored in a locked cabinet. Google Drive have their own privacy policy, similarly so do Zoho EU Mail.

HOW LONG WE RETAIN YOUR DATA

If you make an enquiry but do not use our services we will keep your data and any communications for one year from the date of the first communication. We will then delete it indefinitely. If you use our services we will store your data for two years from the date of first communication and then delete it indefinitely. 

WHAT RIGHTS YOU HAVE OVER YOUR DATA

You have all the rights to your data! You have the right to be forgotten and can request that all traces of your personal data be deleted. You can do so by emailing [email protected].

You also have the right to find out what information we hold about you. You can submit a request to [email protected] and we have 30 days to respond.

WHERE WE SEND YOUR DATA

All our customer’s data is kept secure and private. We do not send your data anywhere and will only send it on to third parties, if this is necessary under the service agreement or contract we have with you. We will only do so with your consent. 

ANY CONCERNS?

NAME AND ADDRESS OF THE DATA CONTROLLER

Controller for the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable in Member states of the European Union and other provisions related to data protection is:

Lisa Vine

Lisa Vine – Advocacy. Consultancy. Training.

23 Hartington street

Loughborough

Leicestershire

LE11 1HT

Phone: 07825161003

Email: [email protected]

Website: https://www.lisavine.com

ADDITIONAL INFORMATION

HOW WE PROTECT YOUR DATA

It is only myself (Lisa) working in the business. Hard copies of data are kept in a locked cupboard. Once we no longer need it, the paperwork is shredded. We have two-factor authentication in place for accessing emails. Any external sites are password protected and are GDPR compliant.

WHAT DATA BREACH PROCEDURES WE HAVE IN PLACE

We are very careful with your data. However, if a breach was to occur we would assess the risk involved and rectify it if possible, and, if required, we would alert you to that breach. For any serious breach we would contact the ICO within 72 hours in line with GDPR law.

WHAT THIRD PARTIES WE RECEIVE DATA FROM

We do not receive data from third parties.

WHAT AUTOMATED DECISION MAKING AND/OR PROFILING WE DO WITH USER DATA 

We do not have automated decision making or profiling in place. We are humans and we care a lot about you and supporting you with LGBT+ inclusivity. All decisions are made by us!

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. However, we advise that you check this page regularly to keep up to date with any necessary changes.